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Terms of Service

Last Updated: January 1, 2025

1. Acceptance of Terms

By accessing or using XM Radio services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Description of Service

XM Radio provides satellite radio and streaming services including:

  • Commercial-free music channels
  • Live sports coverage and commentary
  • Talk shows and entertainment programming
  • News and information channels
  • Mobile and online streaming access

3. Subscription and Payment

3.1 Subscription Plans

We offer various subscription plans with different features and pricing. All plans include a free trial period as specified during signup.

3.2 Payment Terms

  • Subscription fees are billed in advance on a monthly or annual basis
  • Payment is due immediately upon subscription activation
  • All fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days notice

3.3 Free Trial

New customers may be eligible for a free trial period. At the end of the trial, your subscription will automatically continue and you will be charged the applicable subscription fee unless you cancel before the trial ends.

4. User Accounts

To access our services, you must create an account and provide accurate information:

  • You are responsible for maintaining the confidentiality of your account
  • You must be at least 18 years old to create an account
  • One account per person; sharing accounts is prohibited
  • You are responsible for all activities under your account

5. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms:

5.1 Prohibited Activities

  • Recording, copying, or redistributing our content
  • Using automated systems to access our services
  • Attempting to circumvent security measures
  • Interfering with other users' enjoyment of the service
  • Using the service for commercial purposes without authorization

6. Intellectual Property

All content and materials available through XM Radio are protected by intellectual property rights:

  • XM Radio owns or licenses all content on our platform
  • You may not reproduce, distribute, or create derivative works
  • Our trademarks and logos are protected intellectual property
  • Content is licensed for personal, non-commercial use only

7. Service Availability

While we strive to provide continuous service, we cannot guarantee uninterrupted access:

  • Service may be temporarily unavailable for maintenance
  • Coverage areas may vary for satellite radio
  • Streaming requires internet connectivity
  • We reserve the right to modify or discontinue services

8. Cancellation and Termination

8.1 Your Right to Cancel

You may cancel your subscription at any time by contacting customer service or through your online account. Cancellation will take effect at the end of your current billing period.

8.2 Our Right to Terminate

We may suspend or terminate your account for violation of these terms, non-payment, or other reasons at our discretion.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information when you use our services.

10. Disclaimers and Limitation of Liability

10.1 Service Disclaimers

Our services are provided "as is" without warranties of any kind, either express or implied.

10.2 Limitation of Liability

To the maximum extent permitted by law, XM Radio shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

11. Dispute Resolution

Any disputes arising from these terms or your use of our services will be resolved through:

  • Good faith negotiations between the parties
  • Binding arbitration if negotiations fail
  • Arbitration will be conducted under applicable arbitration rules
  • Class action lawsuits are waived

12. Governing Law

These Terms of Service are governed by the laws of the State of New York, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of material changes by email or through our service. Your continued use of our services after changes constitutes acceptance of the new terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: legal@xmradio.com

Phone: (844) 202-6767

Mail:

XM Radio Legal Department
1290 Avenue of the Americas
New York, NY 10104

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.